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Your well-being is important, and your concerns deserve careful and attentive support.If your request still feels unresolved or unclear, we warmly encourage you to contact us directly so our team can provide the guidance and assistance you need. We are truly sorry that your experience has led you to feel otherwise, and we appreciate you taking the time to bring this forward. Please rest assured that requests regarding account closure and responsible gaming follow established procedures, and there is never an intention to overlook or disregard the well-being of any player. I lost count on how Many times I asked for account closure. After all this time, It is still not possible to close my account.
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What customer support options are available beyond 24/7 chat?
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Casino.Guru will never ask for payments or access to your accounts to complete KYC. Consequently, the complaint was marked as “unresolved,” with the hope that the casino’s rating decrease might prompt a response in the future. However, repeated attempts to reach the casino were unsuccessful, and it was noted that the casino operated without a valid license.
Please reach out via email at , where the team is available to listen and assist.Best Regards,Winorio Team If you value your time, money, and mental peace, choose a casino that actually respects its players. This is by far one of the most frustrating and unprofessional online casinos I have ever dealt with.For over six weeks, I have been trying to close my account, and despite multiple attempts, Winorio Casino continues to delay, ignore, or obstruct this process.
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It is also a great sports betting site or crypto pokies for our Australian friends, with fantastic sportsbetting bonus. You can find more information on our payment page to find the withdrawal limits. Connect your crypto wallet and that is it, you are ready to deposit and withdraw in seconds.
We are sorry to hear about the issue with your withdrawal and understand your concern. At the very least, my deposit is refunded, or a partial goodwill payment is made. Did not block me or flag me at any point for being a UK-based player.