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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Browse all bonuses offered by Caspero Casino, including their no deposit bonus offers and first deposit welcome bonuses. When reviewing online casinos, we collect information about their customer support and language options.
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The player from Germany had been waiting for a withdrawal for less than two weeks. The player from Ireland had been waiting for a withdrawal for less than two weeks. Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. Please note that some of these may only be available to players from selected countries. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
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The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. Caspero Casino has an average customer support, judging by the results of our testing. That is why we always check these when reviewing casinos. However, there is currently no User feedback score for this casino. Because of these complaints, we’ve given this casino 16,560 black points in total. We currently have 2 complaints about this casino in our database.
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- Won’t pay outBeen waiting 5 days now for my first withdrawal.
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At Caspero Casino, loyal players are treated to a world of enchantment. Claim your Caspero bonuses today and play like royalty! Start with a strong welcome package, enjoy regular free spins, and level up with VIP perks designed for loyal players. Complete rubbishLet me tell you about this joke of a robbing site i put on £40 got a bonus on this game called fluffy something and i won £297 on the bonus round then they put it as bonus money why ?? Back to my mate on live chat who explained I need to verify the account , passport and all that. 2 – whatever you deposit you must turnover 3 times before you can withdrawal.
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3 withdrawls rejected now with over €500 sat in my account 🤬🤬 Just an echo of most other reviews, quick to take your money but hard work getting it back. And this morning at 9.08 the whole balance has arrived in my account. Off I went to withdrawal.
Oh my goodness please why is this company still operating and I didn’t read the reviews. When I asked them for an explanation they said my account was under investigation and it will last unt… Kept rejecting my withdrawals then suddenly locked my withdrawal option. Have not made a withdrawal yet – hopefully when i do it will be plain sailing Karen
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